Privacy policy

SHNAITA Trading WLL, Aljazeera Tower, Doha, Qatar. Contact: info@shnaita.qa or +974 5030 4823.

Information we collect

Account email, username, optional Qatar phone number, bag photos and details, saved items, follows, requests, order details and payment references. Delivery orders include the address you supply. Card details are entered with SkipCash, not on this site.

How information is used

To maintain accounts, process listings and purchases, respond to requests, arrange pickup or delivery, review submitted bags and generate requested AI estimates. Photos and item details may be processed by our AI service for these purposes. AI cannot certify authenticity.

Visibility and sharing

Live and sold marketplace listings and safe seller profile fields are public. Phone contact is available to signed-in buyers of live listings. Requests and valuations are private to their customer; authorised staff can handle customer requests and store orders. Information may be shared with trusted payment, hosting and delivery providers as needed to perform the service. Identifiable account information is not anonymous.

Choices and storage

The site uses essential account/session storage and remembers language preferences. No promotional subscription is enabled by registering. Request access, correction or deletion through the contact above, subject to records required by applicable law.

See the General Terms and Returns & delivery.